What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.

What do I need to bring?

At your first appointment we will ask you to provide your previous medical history. If you have them and if they are relevant, bring scan/MRI reports, and  a medication list. You may wish to bring shorts and a vest top. Wear loose, non-restricting clothes.

How many visits will I need?

The number of treatments will vary depending on the individual and what is required. After a thorough assessment, we will discuss your treatment plan and make recommendations.

What should I wear to my appointment?

Depending on the treatment modality and area treated, you might be asked to undress into your underwear / shorts. Some treatment modalities we use don't require this. If you stay fully dressed, please wear comfortable and loose clothing.

How do I make an appointment?

You can get in touch by phone or book directly via our online booking page.

Do I have to be referred by a GP?

No, we can assess and treat without referral by a GP.

Can I use Voice Control on your website?

If you want to use Voice Control to navigate on our website, you can! The format of our website allows you to navigate using the Voice Control integration on any desktop.

If you are struggling to set it up on Android, click here.

If you are struggling to set it up on iPhone, iPod Touch, iPad, iWatch, or Macbook iOS, click here.



Can I get reimbursed by my insurance?

Patients with medical insurance will be required to seek reimbursement from their insurance companies with receipts from Marchmont Physiotherapy Clinic.

We are happy to print out or email you all receipts of the treatments received with us.

Treatment duration depends on your needs and may differ. Generally, the first physiotherapy appointment which includes assessment might last 45-60mins. A follow-up physiotherapy session lasts 30mins. An acupuncture treatment, Be Activated, Visceral Manipulation or Sports Massage might last 45-60mins, depending on what is agreed and required.

We see and treat patient for a wide range of conditions, please refer to our Services section of the website.

If you have a private insurance cover you might be eligible for partial or full refund of the cost of your treatments with us. It is your responsibility to check with your insurer about the terms and conditions of your cover. We are happy to print out or email you all receipts of the treatments received with us.


Did you know you can now cancel or reschedule your appointment online? You can use our booking portal to do this.  Alternatively, you can also call us. Please note that we operate a 24hour cancellation policy. We highly recommend that you read our Terms & Conditions for further detail.

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